RedHawk AI Chatbot

What is the Red Hawk AI Chatbot?

The Chatbot is an AI-powered assistant integrated into our district website. It is available 24 hours a day, 7 days a week to help families and community members quickly find information already published on our public website.

You can ask questions in natural language, just as you would ask a member of our staff. For example:

• “When does school start?”
• “Where can I find the lunch menu?”
• “How do I register my child?”

Additionally, our Chatbot can help locate information about school calendars, lunch menus, events, enrollment, transportation, policies, staff directories, school hours, forms, and other resources available on our public website.

Why are we introducing the RedHawk AI chatbot?

Our goal is simple: make it easier for our community to get the information they need, when they need it.

Families often have questions outside of regular school and office hours. The Chatbot provides another convenient way to access district information without having to search through our website or wait for a response to an email or phone call.

It also supports communication in multiple languages by automatically detecting a visitor’s language and responding in that same language.

At the same time, the RedHawk AI chatbot is intended to augment the people who support our students and families. By helping answer common questions, it can allow staff to focus more time on supporting students, families, and our schools.

FAQs about the RedHawk AI chatbot

Is the Chatbot replacing school or district staff?
No. The Chatbot is an additional resource designed to help you find information quickly. Our staff remain available for questions and situations that require personal assistance, professional judgment, or direct support.

Where does the Chatbot get its information?
It uses information from our district’s existing public website content, including pages, FAQs, forms, PDFs, calendars, policies, directories, and other publicly available resources.

Does it have access to student records or private student information?
No. The Chatbot uses publicly available website content and does not access student personally identifiable information (PII).

Can I use it in another language?
Yes. The Chatbot automatically detects the language of a question and responds in that language.

Can I ask it anything?
The Chatbot is designed primarily to answer questions about information available on our district website. It can recognize questions that are off-topic or nonsensical and redirect users appropriately. It also includes safeguards for sensitive topics.

What if the Chatbot doesn't answer my question correctly?
As with any technology, an AI Chatbot may not always provide the answer you’re looking for. If you need clarification or assistance with an important or individual matter, please contact the appropriate school or district office directly.

Where can I find it?
The Red Hawk AI Chatbot is available directly on our district website. Look for the Chatbot icon and ask your question to get started.